ID.me works with the Pennsylvania Department of Labor & Industry (Pennsylvania DLI) to verify claimants requesting benefits and services online. This article explains how to verify your identity for Pennsylvania DLI.

Sign in to Pennsylvania DLI

If you already have an ID.me Wallet, sign in:

1. Visit the Pennsylvania DLI site and select Sign In/Register.
2. Sign in with your PA username and password. To create a new account, select Individual Registration, then follow the prompts.
3. Follow the prompts to submit a new Unemployment Compensation Claim. 
4. Confirm your information and, when prompted, select Verify with ID.me.
5. Follow the prompts to sign in.  
6. If required, follow the prompts to provide any additional information.
7. From the Authorize screen, review the information that Pennsylvania DLI will receive and then select Allow to consent to share that information with them. Otherwise, follow the prompts to verify your identity.

I can’t sign in to my ID.me Wallet

• Changed your phone number? Visit I changed my phone number.
• Have trouble with MFA? Visit Resetting your multi-factor authentication (MFA) method.
• Unsure of your sign-in issue? Visit I can’t sign in to my ID.me Wallet.

Verify for Pennsylvania DLI

If you’ve never had an ID.me Wallet, you’ll create one before verifying your identity. After you create your it, you’ll choose how to verify:

• Self–Service: Upload your identity documents and a video selfie. This self-directed process usually takes 5-10 minutes and guides you through each step on your screen. For step-by-step instructions, visit Verifying your identity with Self-Service.
• Video Call: Upload your identity documents, enter your personal information, then join an ID.me Video Chat Agent on a video call. The agent will compare you to the document you uploaded. For step-by-step instructions, visit Verifying with a short video call.
• In Person: Book an appointment and bring your identity documents and 'Registration Code' to an Identity Network Location at your scheduled time. If you choose the walk-in option, you can visit at your convenience. For step-by-step instructions, visit Verifying your identity in person.

Who to contact for help

ID.me

ID.me can help if you have trouble with your wallet or verifying your identity. Common issues include:

• Signing in
• Uploading documents or selfies
• Fixing rejected documents

Pennsylvania DLI

For any questions after you complete the verification process, contact Pennsylvania DLI.